Guarantee and Warranty Policy
SATISFACTION GUARANTEE TO ALL CUSTOMERS.
Customer should contact STN Instruments if not satisfied with a product for any reason. STN Instruments will promptly provide an exchange or refund if the product is returned within 30 days of date of invoice, with proof of purchase from STN Instruments.
Limited Warranty
All Products Sold Are Warranted By Stn Instruments Only To Customers For:
(I) Resale; Or
(Ii) Use In Business Or Government.
STN Instruments Warrants Products Against Defects In Materials And Workmanship Under Normal Use For A Period Of One (1) Year After The Date Of Invoice From Stn Instruments, Unless Otherwise Stated. Provided That Stn Instruments Accepts The Product For Return During The Limited Warranty Period, Stn Instruments May, At Its Option:
(I) Repair;
(Ii) Replace; Or
(Iii) Refund The Amount Paid By The Customer. Customer Must Return The Product To STN Instruments, Shipping Costs Prepaid. STN Instruments' Repair, Replacement, Or Refund Of Amounts Paid By Customer For The Product, Shall Be Customer's Sole And Exclusive Remedy.
Warranty Disclaimer And Limitations of Liability.
For Business Customers: Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by STN Instruments. STN Instruments disclaims any express or implied warranties of merchantability, fitness for a particular purpose or noninfringement of intellectual property rights. STN Instruments also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication.STN Instruments expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages to the extent permissible. STN Instruments’ liability in all events is limited to the purchase price paid for the product that gives rise to any liability.
For All Other Customers: Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by STN Instruments. STN Instruments disclaims any express or implied warranties of merchantability, fitness for a particular purpose or noninfringement of intellectual property rights. STN Instruments also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication. STN Instruments expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages to the extent permissible.
certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply and other rights may be available.
Warranty Product Return.
Before returning any product, Customer may contact STN Instruments either by logging on to stninstruments.com/returns or emailing STN Instruments’ Customer Care at info@stninstruments.com. Proof of purchase is required in all cases.